17 Stories
11
🤼 Monday Night at the Cantina
Marco, the volume knob, and the night accounting came downstairs
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13
🐕 Mrs. Love (There Is No Dog)
A VIP 8. A multi-page packet. Ten rules about a dog that did not exist.
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14
🎾 Twenty-Four Bottles of Water
A VIP arrival, a case of the wrong water, and a very fast recovery
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15
🔑 Room 1331 (Nobody Rushes)
The bad-luck room, the thirteenth floor nobody skipped, and twenty-three years of laundry pickups nobody wanted
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17
🚧 Danger Island
The triangle across the street, the white van, and the afternoon a bad day on Danger Island collided with a Princess Cruise arrival
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17 · Epilogue
☎️ Last Call
Twenty-one years, a handful of unanswered voicemails, and the decision to rest before starting a new chapter — the closing piece of the collection
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A note on these stories
These are personal memoirs drawn from memory of events that occurred between 1997 and 2018 at The Westin Seattle. Names of colleagues have been changed or omitted. Some details have been compressed or reconstructed from memory. These stories reflect my own recollections and perspectives — they are not statements of fact about any institution or individual, and are not affiliated with or endorsed by The Westin Hotels & Resorts, Marriott International, or any related entity. Any resemblance to specific individuals beyond the author is coincidental.